STATEN ISLAND, N.Y. - A veteran who had been waiting two years for a new wheelchair from the Veterans Administration was rescued last week by Lowe's employees after his chair broke down inside the store.
In a piece written Friday for the Staten Island Advance, Michael Sulsona says he lost both of his legs above the knee after stepping on a land mine in Vietnam 43 years ago.
When his wheelchair started breaking and it became obvious he needed a new one, Sulsona says the VA put him on a wait list. That was two years ago. He says despite his chair being unreliable, the VA told him he cannot have a spare.
On July 7 he was shopping at Lowe's when his chair "fell apart." Sulsona says three employees told him they were going to make his chair "like new," placed him in another chair, and got to work.
Sulsona says 45 minutes after the store closed, his chair really was like new. He says he thanked the thoughtful employees repeatedly, but they told him it was their honor to help him. He says he's grateful, but he wants "the VA held accountable."
Since Sulsona's story was published, readers have praised the three employees for their kind act.
Ace Hardware's slogan may be "The helpful place," and Home Depot may have "Let's do this," but Lowe's may need to change their slogan to "We can make it like new."