By Heidi Glaus
St. Louis (KSDK) -- Rico in Florissant wanted to know what the post office does with all the letters to Santa, so in this week's Hey Heidi segment, Heidi hit the post office and got the info about the hustle and bustle of the holiday season.
It is no doubt a busy time of year for Santa, but he's not alone Kay Grover's desk is also a little cluttered thanks to Mr. Claus.
"Dear Santa, and they have a lot of reallys on here. I really, really, really, really, really want a Yorkie," Grover reads from one letter.
Years ago, Santa asked the U.S. Postal Service for a little help. Once you and I put our letter in the mailbox it eventually ends up somewhere down in St. Louis' Main Post Office.
"We have people out on the floor where the mail comes into who watch for Santa letters when they see them they set them aside and bring them to Santa's workshop for responses," explains Valerie Welsch with the U.S. Postal Service.
It's a satellite office, if you will, for Jolly Old Saint Nick. But not only do Kay, Sheila and Nancy sort through the letters, they read every single one.
"Dear Santa, I'm sorry for being naughty. Please forgive me, your friend, Lizzie. P.S. Please don't put me on the naughty list," Grover reads.
No worries, they're not in charge of who makes the naughty or nice list. They simply mail out Santa's response. It's a pretty cool job that these elves look forward to year after year because no matter how many letters they read, they always seem to see something new.
"They can be pretty detailed. I mean sometimes they'll get right down to where you can buy the item," Grover points out.
Just in case Santa doesn't want to make it in his workshop.