Greece, NY (WROC) -- A New York father says he hopes an apology will help end a controversy started, in part, by his son.
Robert Helm's son was one of four middle school boys who mercilessly taunted school bus monitor Karen Klein, bringing the 68-year-old woman to tears.
When video of the incident hit the Internet, support for Klein poured in.
Helm described meeting Klein to apologize for his son's actions.
"It's hard to explain," said Helm. "Saying sorry to Karen was a big part of healing this wound that's been opened. Hopefully, people will see this and see that we are reaching out and trying to do the right thing here. My family's been just harassed unbelievably since this whole thing has started. I'm hoping this will help heal those wounds. She received me very well. I gave her a big hug and just explained how sorry I was that this whole thing happened. It seemed like she was receiving it. She accepted the apology."
Two of the four boys have issued written apologies to Karen Klein.
Police say she decided not to press charges. Instead, she wants the school district to handle any punishment.
An online fund started to send Klein on vacation has already surpassed half-a-million dollars.