By Mike Rush
St. Louis County (KSDK) - Thinking of selling his Oakville home, Tom Hoffmeister decided to replace his old, cracked blacktop driveway.
"We wanted to get some curb appeal," said Hoffmeister.
Turned out, his new concrete driveway was more like curb appall.
"People stop and ask you, what the heck happened to your driveway," said the homeowner.
It's a question Hoffmeister took to the company that did the work, G & P Concrete, based in St. Peters.
"He said you gotta let it breathe, you gotta let it cure," said Hoffmeister.
But that didn't work. The imperfections were still there and Hoffmeister started to feel like the company was giving him the run around. So he contacted 5 on Your Side and soon after things started to turn around.
"I got 100 percent of my money back," he said.
More than $3,000, plus a written and notarized promise from G & P to redo the job.
Shawn Primeau is vice president of G & P Concrete.
"I wouldn't want this driveway for the discoloration at my house and I don't want Tom to have it at his," said Primeau.
Primeau provided pictures of Hoffmeister's driveway the day he put it in. There were no apparent problems.
So he thought Hoffmeister had gotten dirt on the wet sealer until, he says, he started hearing from other people about the same kind of discoloring.
"Four customers as of today," he said.
Primeau believes his supplier gave him bad concrete and even though G & P's warranty does not cover discoloring, he's stepping up to make things right for his customers.
"Everything that I've done has been out of my pocket. The grand total probably sits at around $30,000 out of pocket," said Primeau.
And for his trouble, Primeau is even giving Hoffmeister a free sidewalk leading to his back yard.
The homeowner is thankful to G & P and to 5 on Your Side.
"If you hadn't taken the time to come down and see this," said Hoffmeister. "I wouldn't have any recourse whatsoever."
G & P says its concrete supplier is Eastern Missouri Concrete.
5 on Your Side's Mike Rush contacted the president of the company who says there's nothing wrong with his product.
Primeau has hired a lawyer and says if he can't work something out with Eastern Missouri to recoup his losses, he'll move forward with a lawsuit.