GLEN CARBON, Ill. (KSDK) - Glen Carbon residents are still without water after a water main break.
The break happened around 10:30 p.m. Tuesday and is believed to be along the main water line near Heritage Bike Trail, though a spokesperson for the Village of Glen Carbon says the exact location of the break has not been determined.
Public Works Department employees, public safety officers, and the Glen Carbon Village consulting engineer are working around the clock to find the break.
Hundreds of Glen Carbon residents took advantage of the free water being offered Wednesday night at the Village Hall. City officials say they've never had to deal with a water main break that affects the whole town.
Like liquid gold, tens of thousands of bottles of water were offered and anker trucks full of non-drinking water were emptied.
"This is an event that I can't ever remember happening," says Fire Chief Ralph Well. "We've had breaks before, but the break have been found pretty quickly."
Chief Well says late Tuesday night a water main broke and almost 24 hours later crews still haven't been able to locate the break. They have been able to get some residents back up and running by testing certain water lines.
"In strategic places they are able to open valves, shut valves and once they know that the water is holding, go ahead and the valve remains open," says Well.
Until the entire town is back up, this will carry on and residents are thankful for it.
"We have our grandchildren tomorrow and we can't use our toilets," says Marsha Wickenhauser who is hoping that this initial load will get them through until the water is restored.
"We brought 11 so it takes about 3 to flush a toilet," says Wickenhauser.
City officials say they will pick back up Thursday trying to find the break and until then they will continue helping out those in need.
Around 50 percent of Glen Carbon residents have access to water, but a boil order is in effect until further notice.