DE SOTO, Mo. (KSDK) - Ameren Missouri has de-energized its De Soto substation.
The company took action around 1 p.m. Thursday due to a request by the local fire department. Firefighters are conducting rescue operations in homes and businesses due to flooding, and were concerned about electrical safety.
Around 5,000 customers in the De Soto area are now without power.
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Ameren Missouri says they will work with local authorities to determine when it is safe to restore power.
"Ameren Missouri is sending a crew to the area to identify which customers, if any, can be re-energized," said Dave Wakeman, vice president of Ameren Missouri Energy Delivery. "Our priority is the safety of the public, emergency responders and our employees. With that in mind, we will restore power as quickly and safely as possible."
Wakeman also provided the following electrical safety information for flood victims:
When water comes into contact with energized electrical wiring, appliances and other devices, it creates a major threat of serious injury and electrocution.
Never enter a flooded basement or other flooded area where water may be in contact with electrical wiring, appliances and other devices.
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Never attempt to turn off power at the main electrical panel box if you must stand in water or on a wet floor to do so.
Never use electrical appliances or devices or touch electrical switches, outlets or cords if you are standing in water, are on a wet surface, you are wet or the device is wet.
Keep electric-powered tools and equipment at least 10 feet away from water and wet surfaces.
To report power outages, contact Ameren Missouri at 1-800-552-7583. Stay away from downed power lines, and immediately contact Ameren Missouri.