By Mike Rush
St. Louis (KSDK) - Whether it's a barking dog or loud music, just about all of us have had issues with neighbors.
But one North St. Louis woman's issue is a bit more serious. The house next door is falling into her yard.
Deborah Wright wasn't able to do anything about it until she contacted 5 on Your Side's Mike Rush.
Eventually, Wright's backyard was abuzz with activity. Workers were moving debris, replacing gutter downspouts and cleaning up.
But getting this done sure wasn't easy.
"I really didn't know where to go with it," said Wright.
So Wright came to 5 on Your Side. Her problem started about a month back with a loud cracking sound.
She said, "And then all of a sudden we heard this big bang."
It's easy to see the vacant house next door has issues, lots of issues. But the most immediate was the roof over a balcony. Only about half of it is still there, because the other half plunged into Wright's backyard.
Aside from the mess in the yard, the fallen roof smashed some gutters and broke a window. Wright called the owners, BBW Homes in St. Louis.
5 on Your Side's Mike Rush asked, "When you called the first time, what did they tell you?"
"They told me that it was not a priority," responded Wright. "Not a high priority for them, that she would leave a note for her husband to get back with me."
Rush: "So, then what happened?"
"Nothing," said Wright.
Rush: "They got back to you?"
"No," replied Wright.
Barb Westre, who owns BBW Homes with her husband, did get back to Rush and within days Wright's property was cleaned and the damage repaired. So why the delay?
When Rush visited Westre's home, he told her, "She (Wright) said that she had called and talked to you and you said that it wasn't a priority."
Westre responded, "I don't recall saying that it wasn't a priority, I just told her we, I don't really remember what I said to her, but we just have a lot of properties and we would get there as soon as we could."
Westre went on to say, "I'm sorry that we didn't get out there right away and I'm glad everything's fine."
Wright says she's "very happy, very happy."
And even the Westres credit Five on Your Side for getting them moving.
"You guys do a great job," said Barb Westre.
Westre says the house they own next to Wright's is a foreclosure. She says they eventually plan to rehab it.
If you have a problem you'd like to tell us about, visit the 5 on Your Side page.