By Grant Bissell

SWANSEA, Ill. (KSDK) - A man with a debilitating disease says the Hokkaido Buffet and Grill restaurant in Swansea, Ill. mistreated him and his service dog and violated the federal Americans with Disabilities Act.

Mack Myers uses a power chair and has relied on his service dog, Callie, for assistance for nearly a decade. But he says Callie's so well trained she would never cause a problem in public. And Myers can't understand why the restaurant treated him illegally.

"When I come through the door with the dog the whole atmosphere just went into paralyzed mode," said Myers. "Everybody was like, shocked."

Myers says a manager told him he'd have to leave Callie tied to a table if he wanted to go to the buffet.

"You don't separate a service dog from its handler," said Myers. "That's the worst thing you can do. My wife said 'Are you familiar with the Americans with Disabilities Act?' And he said yes, but my boss doesn't like dogs in here and we have rules."

"It's humiliating, embarrassing and I felt angry," said Joyce Myers, Mack's wife.

And the Myers family has good reason to feel that way. According to the Americans with Disabilities Act, establishments that sell or prepare food must allow service animals in public areas, even if state or local health codes prohibit animals on the premises.

Instead of allowing Callie near the buffet, the manager had an employee help Myers get his food.

Amy Chook, the restaurant's manager, says she's aware of the Americans with Disabilities Act and Myers' situation, but said the restaurant has to think of other customers, too. Chook said other customers were worried about germs and some were afraid of dogs. She felt having an employee help Myers was a good compromise.

Myers and his wife now plan to file an official complaint with the Department of Justice.