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WARSON WOODS, Mo. – Residents in a St. Louis County neighborhood said they've been dealing with a potentially dangerous downed cable line for nearly a month.

Residents said a strong storm early last month knocked down a utility pole in the Warson Woods neighborhood. They said that's when they noticed a downed line, which they fear could be dangerous.

The line lies in a creek behind Lou and Pat Medler's home, where they moved in recent years to retire. They'd recently finished landscaping their new backyard, when a storm hit in the middle of the night in early July.

"I came out on the back deck and saw this disaster," Lou said.

Since then, debris has been cleared and a downed utility pole has been replaced. But now, a downed cable is laying in the creek. Pat said she's been calling Charter several times a week to fix it, since she says workers told her the line is live.

"The main concern is the children that play in the creek," she said.

Charter has not confirmed to NewsChannel 5 whether the line is live. A spokesperson did say the wire is still down, not due to the storm, but because it's damaged and needs to be replaced. That spokesperson also said, "We appreciate KSDK for bringing this to our attention. Upon learning about this late this afternoon, a crew was dispatched to the site to review the situation. We spoke with the homeowner to explain the process, and will work as quickly as possible to replace the damaged cable."

Charter says safety is its top priority and it hopes to have the work finished by the end of the week.

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