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KIRKWOOD, Mo. - In an emergency, elderly and disabled people would be trapped. That's the fear of a Kirkwood man who contacted 5 on your Side for help.

Lazaros Mayridis is worried about an unreliable elevator in the Kirkwood Bluffs Apartments, where he lives. One of his neighbors, Richard Rice, has a host of medical problems, from breathing to dizziness that requires him to use a cane.

"I come real close to falling a lot of times," said Rice.

So stairs, like the 28 steps from his fourth floor apartment, are a problem.

"And sometimes I get up to the top and start to go back," he said.

But Rice has to do it sometimes because his elevator often has issues.

"It was out recently for three or four days," said Rice.

Mayridis is so frustrated, he's recorded the problems on his cell phone. Last month, he was stuck in the elevator for 45 minutes.

"I called the fire department, and they eventually came and got me out before the maintenance got here," he said.

Tenants say apartment management has promised for more than a year to replace the aging elevator, but instead just quick fixes that don't last.

When 5 on Your Side's Mike Rush contacted the person he knows to be the on-sight manager, she denied she was and then the phone connection became disconnected.

"I have no idea why they haven't fixed it," said Mayridis.

While the on-site manager wasn't helpful, a spokesperson with the company that manages this property, Mills Properties, was. She says new parts are on order to fix the elevator for good and it should be finished in about three weeks. It's something the residents Rush spoke to didn't know until he told them.

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