FLORISSANT, Mo. — A popular restaurant in Florissant has closed its doors.
St. Louis Pizza and Wings announced it has permanently closed its Florissant location.
The restaurant shared the following message to its website on Monday,
“It is with great sadness that we are announcing that effective immediately, we are closing the doors and turning the page on St. Louis Pizza & Wings, Florissant.
When we took over this location in 2018, we were inheriting a location that had seen its fair share of turmoil, but a location that had been a top performer in the past. We knew that we had an uphill climb to try to restore this location to its former glory and we had a plan to do just that. We immediately went to work on overhauling the training process of our employees with a heavy emphasis on customer service. We weren’t perfect but by our customers’ admissions, our customer service did a 180 degree turn. We are incredibly proud of this.
We also made a concentrated effort to be a present and gracious presence in the Florissant community. Humbly, but with enormous pride, we can say that among other things, we were able to implement a program that regularly fed our local homeless. We partnered with a great outreach in the George Bean Project to help provide meals to the homeless downtown. We have donated to local ball teams, churches, youth groups, schools, and more. We have taken part in a fundraiser for a fallen police officer. We have worked with an incredible organization in the Bennett Project. We have donated to local medical professionals, municipal workers here in Florissant, Florissant Valley Fire departments, the Florissant Police Department, and the Hazelwood Police Department. We have contributed to two local families displaced by fires at their homes. We have most recently donated to the families of a local man and a local woman who were recently hit by cars here in Florissant.
Unfortunately, the financial realities of a highly competitive business have finally caught up to us. While the last 6 weeks have been especially bad, we were just never able to get back many of the customers that had been lost over the years. Looking back, we were definitely naive in projecting that people would come back simply because we were under new ownership and management.
We want to thank the Florissant community for allowing us to be a part of this wonderful city for the past 19 years, but particularly the last two. We want to thank each and every one of our loyal customers who we got know on a first name and address basis. Our customers truly were our lifeline.”
Many customers commented on the post following the news.
“So sorry to hear this 😞 thank you for your generosity when I asked for donations. It was much appreciated. We will miss the excellent customer service and great food you strived for. Good luck in your future endeavors,” Laurie Tenshler wrote.
“So sad to see this Kevin You helped and offered support to myself and family after my car accident. This post breaks my heart!” Jennifer Williams wrote.