Kohl's said Monday that it is now accepting returns of Amazon purchases at all of its stores nationwide.
Menomonee Falls, Wisconsin-based Kohl's had announced in April that it would expand the free service in July to over 1,150 stores in 48 states, which includes 14 in the immediate St. Louis area and one in nearby Washington, Missouri.
Customers can now take eligible Amazon items for return — without first packing them up — to Kohl's, which will package the items and send them to an Amazon return center. Customers will need to first visit Amazon's online return center to choose the Kohl's dropoff option and receive a scannable code.
Kohl's and Amazon began testing the program in fall 2017 at 82 Kohl's stores in the Los Angeles and Chicago markets, later expanding the service to over 100 stores when it added the Milwaukee market in 2018.
A study by New York City-based Earnest Research released this spring indicated that the partnership between Kohl's and Amazon had been successful and driven customers to Kohl's, according to the Milwaukee Business Journal.
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