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St. Louis County couple says watchful bank teller saved them from losing thousands in check-washing scheme

Their bank notified them when a man tried to cash the check in an apparent check-washing scheme.

ST. LOUIS COUNTY, Mo. — A St. Louis County couple is sending out a warning after almost losing thousands of dollars due to check fraud. They thought they were simply paying their mortgage when they got a call from their bank saying a thief had gotten ahold of the check and tried to cash in.

Ken and Karol O’Brien are beginning the new year thankful a crafty crook's plans were intercepted by a watchful bank teller who noticed something wasn't right.

"It's kinda scary. It makes you a lot more aware,” the couple said.

RELATED: Gel pens no longer deter check thefts, experts say

The O'Briens couldn't believe it when they got a phone call a day after Christmas.

"I said, 'Please stop it,'" Ken O’Brien said. 

It was a representative from PNC Bank telling him a man tried to cash a $2,400 check with his signature. The O'Briens said the man showed an ID and a debit card in an attempt to prove the check was intended for him.

"She told me his name and the amount and I said 'No.' I said 'I have not done anything with this person and did not write them a check,'" he added. 

They wrote the check to pay their mortgage. They placed it in a blue post office box. The O'Briens said they believe someone stole it and committed what's called check washing: A crime where a crook obtains a legitimate check and then washes out the details to steal someone's money.

In this case, the watchful teller noticed something out of the ordinary.

"The numbers, the date, and all of that are my handwriting. The 'pay to' handwriting and the amount of the dollars is different handwriting than mine,” Ken added.

The thief nearly doubled the check but he didn't get the goods.

RELATED: Yes, scammers do send fake checks in the mail

"She said, ‘Well he got a bit nervous and he left after I started questioning him,'" O'Brien said.

So that it doesn't happen to you, experts recommend dropping off your mail inside the post office.

They said to always retrieve your mail as soon as you can. Also, routinely monitor your bank accounts online.

If not for that attentive teller, the O’Brien's could've been out thousands of dollars.

"For him to work this hard to take care of our house and for someone to simply go do that, it just makes you very angry and upset,” Karol said.

"I think I'm going to go to automatic withdrawal,” Ken added.

The couple said their bank has the check and the bank's fraud department is currently investigating the case. 

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